1. Introduction
At Hansen Chiropractic ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or submit your details through our online appointment-request form. By using our website or submitting your information, you agree to the practices described in this policy.
2. Information We Collect
When you contact us or complete our appointment-request form, we may collect:
- Full name
- Phone number
- Email address
- Any additional details you choose to include (such as the reason for your visit or a short note to our team)
We also automatically collect limited technical and usage information, such as the pages you visit, your general location, and your device or browser type, through analytics tools. See "Cookies & Analytics" below.
3. How We Use Your Information
We use the information you provide to:
- Schedule, confirm, and follow up on your appointment request
- Respond to your questions about our services
- Communicate with you about your care
- Send occasional promotional offers or practice updates, where you have agreed to receive them
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories described above exclude text-messaging originator opt-in data and consent; that information is not shared with any third party.
4. Cookies & Analytics
Our website uses analytics services (such as Google Analytics) to understand how visitors use the site so we can improve it. These tools may set cookies or similar technologies that collect anonymized usage data. You can disable cookies through your browser settings; some parts of the site may not function as intended if you do.
5. How We Store & Protect Your Information
We take reasonable measures to protect your information. Submissions from our website form are transmitted through a secure third-party form service and delivered to our team, then stored in a secure, access-restricted system. Access is limited to authorized personnel only.
6. Data Retention
We retain records for up to 7 years in keeping with healthcare industry standards. If you would like your information removed sooner, please contact us using the details below.
7. Text (SMS) & Marketing Communications
If you provide your mobile number and opt in, we may send you appointment scheduling, confirmation and reminder messages, replies to your inquiries, and — where you have separately agreed — occasional practice updates and new-patient offers. Consent to receive text messages is not a condition of purchase or of any care we provide.
Message frequency varies with your interaction with us. Message and data rates may apply. Reply STOP to any message to cancel, or HELP for assistance. You can also call (631) 321-5400 to be removed. Mobile carriers are not liable for delayed or undelivered messages.
We collect your mobile number and consent record solely to operate this messaging program. Your mobile number, opt-in data, and consent are never sold, shared, or transferred to third parties or affiliates for their marketing or promotional purposes. They are shared only with the messaging service providers that deliver messages on our behalf, and only for that purpose. Full messaging terms are in our Terms of Use.
8. Protected Health Information
Our website form is intended for basic contact and scheduling only. Please do not submit detailed medical or health information through the website. Any protected health information you share with us as a patient in our office is handled separately and is protected under the Health Insurance Portability and Accountability Act (HIPAA) and applicable law.
9. Your Rights & Choices
You have the right to:
- Request access to the personal information we hold about you
- Ask us to correct or update your details
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at (631) 321-5400 or the email below.
10. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them online. If you believe a child has provided us information through the website, please contact us and we will remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective" date at the top reflects the most recent update. Please review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Hansen Chiropractic
310 Little East Neck Rd, West Babylon, NY 11704
(631) 321-5400
drchrishansen@hotmail.com
www.drchrishansen.com